Spinomenal, a leading gaming company, is looking for new talent.
Spinomenal is looking for a Technical Support Engineer to oversee technical and functional support issues for customers as they use our platforms. This is an excellent opportunity for a Junior Technical Support Engineer, who is keen to bring a new technical approach, extract new insights from data analysis, solve real problems for real people, and has superb interpersonal communication skills.
Location: B.S.R Tower in Bnei-Brak.
What You’ll Do:
Build and implement tools to aid the tech support team and the internal users
Explore and write Monitoring Queries to audit system performance and income
Handle multiple support requests via our ticketing system
Lead integrations work with 3rd party vendors
Manage and prioritize according to SLA definitions
Document and share your knowledge, creating internal documents and self-help guides for customers
Impact platform use and efficiency, while liaising with other departments and product teams regarding user need
Strive for constant process and quality improvements
What You’ll Bring:
1-2 years of experience with Customer Support
Experience working with SQL, C# and Shell scripting
Working knowledge of web technologies such as Javascript, jQuery, HTML, CSS – Big advantage
Excellent written and verbal communication skills
Ability to self manage and take initiative
Superior problem solving and multi-tasking skills
Bachelor’s degree in Computer Science or Military equivalence (advantage)
Spinomenal develops premium html5 casino games, we are looking for a manual QA with a passion for games (70% of the job is testing the games the company produces).
Location: B.S.R Tower in Bnei-Brak (we work part-time from home and part-time from the office).
Responsibilities:
Ensuring that requirements are met for all aspects of the testing process.
Maintaining the testing suite to ensure we minimize escape bugs from production.
Running and creating test cases based on product requirements.
Analyzing SRS documents and writing test documents (STD, STP).
Reporting bugs in the defect tracking system.
Understanding the big picture.
Interacting with the developers.
Requirements:
A detail Oriented person.
English proficiency – both written and spoken.
At least 6 months experience as a manual QA (PC and Mobile) or QA course certification.
Experience in client and server side testing.
Deep understanding of the development processes and software lifecycle.
Good knowledge of different testing methods, techniques, and types.
Ability to build and maintain test documentation.
Good communication skills.
Advantage:
Bachelor’s degree in Computer Science or equivalent.
Spinomenal is a leading game provider and we are looking for a Junior Designer. A team player who has also the discipline to work on her/his own from home when needed. If you are super creative, flexible in your approach to changes, got a positive attitude, can work under pressure and multitask and most importantly want to learn and evolve in this line of expertise-we are the place for you.
Location: B.S.R Tower in Bnei-Brak (we work part-time from home and part-time from the office).
What You Will Do:
Receive spec from the product manager/business team and provide assets accordingly (marketing materials).
Create new games according to a provided spec from start to finish including basic animations.
Act as the product owner of each game and make sure it’s delivered according to your vision and the vision of the product manager and within the deadline.
Create all the marketing assets for the game.
Help solving issues/bugs inside your game by working with the development team.
Requirements:
Ability to receive constructive criticism and follow instructions.
Order and organization- MUST
High drawing/illustration skills
Good eye for design (UX/UI)
Versatility and ability to follow different styles
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