Spinomenal, a leading gaming company, is looking for new talent.
We are looking for Technical Support to oversee technical and functional support issues for customers as they use our platforms. This is an excellent opportunity for a Junior Technical Support, who is keen to bring a new technical approach, extract new insights from data analysis, solve real problems for real people, and has superb interpersonal communication skills.
At Spinomenal you will enjoy a hybrid work model, combining in-office work with remote work (work from home) during the week.
Location: B.S.R Tower in Bnei-Brak (Hybrid).
Role Description:
Build and implement tools to aid the tech support team and the internal users
Explore and write Monitoring Queries to audit system performance and income
Handle multiple support requests via our ticketing system
Lead integrations work with 3rd party vendors
Manage and prioritize according to SLA definitions
Document and share your knowledge, creating internal documents and self-help guides for customers
Impact platform use and efficiency, while liaising with other departments and product teams regarding user need
Qualifications:
1 year of experience with Customer Support
Experience working with SQL, C# and Shell scripting
Excellent written and verbal communication skills
Superior problem solving and multi-tasking skills
Native English speaker
Extra Points:
Working knowledge of web technologies such as Javascript, jQuery, HTML, CSS
Bachelor’s degree in Computer Science or Military equivalence
Spinomenal is a leading game provider and we are looking for a Junior Designer. A team player who has also the discipline to work on her/his own from home when needed. If you are super creative, flexible in your approach to changes, got a positive attitude, can work under pressure and multitask and most importantly want to learn and evolve in this line of expertise-we are the place for you.
Location: B.S.R Tower in Bnei-Brak (we work part-time from home and part-time from the office).
What You Will Do:
Receive spec from the product manager/business team and provide assets accordingly (marketing materials).
Create new games according to a provided spec from start to finish including basic animations.
Act as the product owner of each game and make sure it’s delivered according to your vision and the vision of the product manager and within the deadline.
Create all the marketing assets for the game.
Help solving issues/bugs inside your game by working with the development team.
Requirements:
Ability to receive constructive criticism and follow instructions.
Order and organization- MUST
High drawing/illustration skills
Good eye for design (UX/UI)
Versatility and ability to follow different styles
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